AM
Anton M

1 reviews | Active since Oct 2010

31 Jul 2023, 17:32

Please stop the spam calls.

I am writing to bring to your attention a recurring issue that has been causing me inconvenience and frustration.

I am no longer a customer of Auto&General Insurance, and while I had no complaints during my time as a customer, I have been experiencing an ongoing problem since my departure. I am receiving up to three unsolicited calls per day from Auto&General representatives who request to provide me with a new insurance quote.

I must emphasize that I have no intention of seeking new insurance at this time. These persistent marketing calls are not only disrupting my daily activities but also creating a negative impression of Auto&General as a company. The constant contact has diminished my confidence in the brand and is significantly impacting my willingness to consider doing business with Auto&General in the future.

I kindly request that you promptly remove my contact information from your marketing or contact database to ensure I no longer receive such calls. I understand the importance of marketing efforts, but this level of frequency and persistence is excessive and inappropriate.

I expect that my request will be given immediate attention, and I would appreciate a written confirmation once my details have been removed from your database.

Please treat this matter with urgency to prevent any further inconvenience.

Thank you for your understanding and cooperation in resolving this issue. I hope we can address this matter promptly and positively.

Sincerely, Anton Moisey

0
Replies (2)
Auto & General
Auto & General's reply31 Jul 2023, 17:47
Official
 Good day Mr Anton Moisey. We are disappointed to hear about your service experience. Please allow us to investigate the matter and get the correct team to be in contact with you.

Kind regards, 

The Auto & General team 

AM
Anton M's update21 Oct 2023, 12:37
Reviewer Update
No one have been in contact with me. I continue to get calls from Auto & General offering insurance on my car. I have been patient and I asked nicely. Clearly Auto & General does not care for future business. I will not be recommending your service to anyone. If you are going to contact me please do so via email as your numbers will be blocked.