AL
Ana L
1 reviews | Active since Mar 2009
02 Nov 2015, 11:15
Please explain
Good day can someone in your accounts explain to me why my account was debited on the 31st instead of the 01st as per the norm. Is it because the 01st happened to fall on a Sunday? Well in that case debit the Clients account on the 02nd. Waiting for a reasonable explanation for this. Thanks
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Auto & General's replyOfficial
03 Nov 2015, 14:09Hello Ana Luis,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge the frustration and have opted the details out of future early deductions.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge the frustration and have opted the details out of future early deductions.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply03 Nov 2015, 14:09
Official
Hello Ana Luis,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge the frustration and have opted the details out of future early deductions.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
We acknowledge the frustration and have opted the details out of future early deductions.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Best regards,