RN
R N

1 reviews | Active since Oct 2015

28 Oct 2015, 15:51

Please don`t send cars to Mini/Maxi Panel Beaters

I understand they might be cheaper for you guys but they have very bad service. My claim was approved end of August 2015, Audi A4. Since then they have been \waiting for parts". At no point have they tried to call me but i have to constantly call to try get feedback. I get the feeling they don`t care or are under no pressure to deliver a great service. <br> <br> I love you guys you are professional and caring but Mini/Maxi is making me think twice about staying. Please look for a better panel beater guys. I left my policy number if you want to contact me for more information."""

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Replies (1)
Auto & General
Auto & General's reply28 Oct 2015, 16:49
Official
Hello Ned0001,

Thank you for bringing this matter to our attention.

We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.

We acknowledge the frustration and hope that the interim resolution will make matters alot easier to deal with.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The Auto & General Team