PLEASE CANCEL AND REFUND ME

Item: Auto & General
Rating: 1
Author: Prince M

Goo day

I would like to CANCEL THIS POLICY EFFECTIVE IMMEDIATLEY and also have my REFUND that was deducted from my account today

I cancelled this policy on 08 April 2022, some lady called me and told me to keep the cancellation on hold and said she will call me on the 10th of May which she never did and today I see that the policy deducted money

I have my old policy in place from another insurer , meaning that now I have 2 insurances for one car, Please cancel and refund effective immediately

Helpful (0)

Replies (3)

Auto & General's replyOfficial

02 Jun 2022, 09:18

Hi Prince,

We would like to apologise for the inconvenience.

We have escalated your matter to our team to look into. They will contact you with feedback.

Kind Regards,
The Auto & General Team

Auto & General's reply02 Jun 2022, 09:18

Official

Hi Prince,

We would like to apologise for the inconvenience.

We have escalated your matter to our team to look into. They will contact you with feedback.

Kind Regards,
The Auto & General Team

Prince M's updateReviewer Update

10 Jun 2022, 06:26

Today is the 10th and I have not received my refund, I was told the money will be in my account on Thursday the 9th

Prince M's update10 Jun 2022, 06:26

Reviewer Update

Today is the 10th and I have not received my refund, I was told the money will be in my account on Thursday the 9th

Auto & General's replyOfficial

10 Jun 2022, 13:21

Hi Prince,

We'll investigate this and contact you with feedback.

Kind Regards,
The Auto & General Team

Auto & General's reply10 Jun 2022, 13:21

Official

Hi Prince,

We'll investigate this and contact you with feedback.

Kind Regards,
The Auto & General Team