JJ
Johan J
1 reviews | Active since Oct 2024
16 Apr 2026, 11:29
Phoned service center to put in s claim, spoke to a person within seconds, no waiting
Phoned service center to put in s claim, spoke to a person within seconds, no waiting. The lady was very friendly and helpfull. Explained all steps and loaded the claim with claim number and telephone number to follow up if needed. She really was very helpful and made it really easy and simple.
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Auto & General's replyOfficial
16 Apr 2026, 12:01 Hi Johan,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that you were able to get through to our service centre quickly and that our consultant assisted you in a friendly and helpful manner. It’s great to know that the claims process was clearly explained, efficiently loaded, and made easy for you, including providing a claim number and contact details for follow‑up. Your kind words truly mean a lot to us, and we appreciate you choosing us.
Kind Regards,
The Auto & General Team
Kind Regards,
The Auto & General Team
Auto & General's reply16 Apr 2026, 12:01
Official
Hi Johan,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that you were able to get through to our service centre quickly and that our consultant assisted you in a friendly and helpful manner. It’s great to know that the claims process was clearly explained, efficiently loaded, and made easy for you, including providing a claim number and contact details for follow‑up. Your kind words truly mean a lot to us, and we appreciate you choosing us.
Kind Regards,
The Auto & General Team
Kind Regards,
The Auto & General Team