EB
Esther B

1 reviews | Active since Jun 2013

13 May 2023, 12:33

Phindile Mndaweni of Autogen is a star!

I was looking for alternative cover and called Autogen, where I was lucky to be served by the most patient, helpful and friendly Ms Phindile Mndaweni! She was patient as I asked lots of questions, and chopped and changed my requirements. It took me by surprise because such great service is scarce these days. Which is why I left IUM/Guard Risk: they are cheap and I guess that translates into cheap service. IUM has no customer urgency and their use of brokers is a disadvantage.

I am a returning customer to Autogen, and Phindile's great service reminded me why I was with Autogen for long, in the past: Convenient, accessible and seamless.

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Replies (1)
Auto & General
Auto & General's reply13 May 2023, 13:05
Official
Good day Esther, We appreciate your feedback, thank you so much. Enjoy your evening! 

Kind Regards, 
The Auto & General Team