KA
Kershen A
1 reviews | Active since Jan 2017
14 Apr 2026, 13:32
Persisitant auto and general
I've completed a quote with auto and general a month back and declined as it was not competitive and that should have been the end of it. However they keep calling over and over again even though I did not give consent to do so. I recieved a call today from a rude guy name Richard in the multiple plan department. I don't know who he thinks he is speaking to but I am neither a client nor someone who has given you concent to call me. Secondly I would never be interested in signing if that's the kind of agent I would be speaking to. Stop calling me, next time I will report this.
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Replies (1)Auto & General's replyOfficial
14 Apr 2026, 13:41Hi Kershen,
We apologise for the repeated calls and for the negative experience you had. This is not the level of service we strive to provide. Your feedback has been escalated for review, and your details will be removed from our contact list to prevent any further calls.
Kind Regards,
The Auto & General Team
We apologise for the repeated calls and for the negative experience you had. This is not the level of service we strive to provide. Your feedback has been escalated for review, and your details will be removed from our contact list to prevent any further calls.
Kind Regards,
The Auto & General Team
Auto & General's reply14 Apr 2026, 13:41
Official
Hi Kershen,
We apologise for the repeated calls and for the negative experience you had. This is not the level of service we strive to provide. Your feedback has been escalated for review, and your details will be removed from our contact list to prevent any further calls.
Kind Regards,
The Auto & General Team
We apologise for the repeated calls and for the negative experience you had. This is not the level of service we strive to provide. Your feedback has been escalated for review, and your details will be removed from our contact list to prevent any further calls.
Kind Regards,
The Auto & General Team
