UN
Umesan N
1 reviews | Active since Dec 2018
11 Dec 2018, 10:06
Pathetic service from Auto & General
Absolutely pathetic service from Auto & General, i lodged a claim on the 4th of december a consultant by the name of Mishkah Davids assisted me by taking down incorrect details... i then had to get different quotations as she took down wrong information, my claim was then rejected on the 7th of december due to the quotation exceeding my cover amount but that was still incorrect, i then escalated the matter.. and still nothing??? is this why i need insurance??? to run around?? keep having to call in as there no feed back what so ever!! PATHETIC SERVICE!!! Happy to cancel my policy with you!
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Auto & General's replyOfficial
11 Dec 2018, 10:09We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply11 Dec 2018, 10:09
Official
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
11 Dec 2018, 11:23Update:
As discussed with our Customer Relation Specialist, we have requested feedback from the relevant department. Final feedback will follow soonest.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we have requested feedback from the relevant department. Final feedback will follow soonest.
Kind Regards,
The Auto & General Team.
Auto & General's reply11 Dec 2018, 11:23
Official
Update:
As discussed with our Customer Relation Specialist, we have requested feedback from the relevant department. Final feedback will follow soonest.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we have requested feedback from the relevant department. Final feedback will follow soonest.
Kind Regards,
The Auto & General Team.