BR
Bhavna R

1 reviews | Active since Nov 2017

24 Aug 2018, 17:22

Pathetic Service for Car insurance

Car gets ****** and 2 weeks later still no feedback from Auto and General. The only time they care is when they debit you. Loyal paying clients receive terrible service. We have to keep calling.

WILL NOT RECOMMEND!

0
Replies (2)
Auto & General
Auto & General's reply24 Aug 2018, 18:31
Official

We acknowledge receipt of your complaint.

Our Customer Relation Specialist will be in contact with you during office hours.

Kind Regards,

The Auto & General Team.

Auto & General
Auto & General's reply27 Aug 2018, 08:32
Official

Update:

We have attempted to contact you without success, as it would seem that our number might be blocked, as we receive a continues busy tone.

We will gladly assist with your complaint but need more information regarding the claim that you are referring to. We will appreciate it if you will contact our Customer Relation Specialist back to discuss the matter.

Kind Regards,
The Auto & General Team.