mS
megan S
1 reviews | Active since Feb 2015
28 Jul 2022, 19:24
PATHETIC SERVICE
I don't like this company. I tried taking out home insurance. The price the lady told me on the phone and the price that I saw on my policy document is a big difference. I decided to cancel it. I've been phoning, emailing and sending call me back messages. But you guys simply don't care. How many times did you just not say that a consultant will Call me back. Till now nothing.
I promise if debit order goes off on 1 August there will be war.
Pathetic service from this company. I don't want myself associated with them
Helpful (0)
Replies (3)0
Replies (3)
Auto & General's replyOfficial
28 Jul 2022, 19:58 Good evening Megan Steyl,
Thank you for your feedback.
We are very sorry to hear that you feel this way and will definitely get one of our consultants to be in touch with you.
Kind Regards,
The Auto & General Team
Thank you for your feedback.
We are very sorry to hear that you feel this way and will definitely get one of our consultants to be in touch with you.
Kind Regards,
The Auto & General Team
Auto & General's reply28 Jul 2022, 19:58
Official
Good evening Megan Steyl,
Thank you for your feedback.
We are very sorry to hear that you feel this way and will definitely get one of our consultants to be in touch with you.
Kind Regards,
The Auto & General Team
Thank you for your feedback.
We are very sorry to hear that you feel this way and will definitely get one of our consultants to be in touch with you.
Kind Regards,
The Auto & General Team
mS
megan S's updateReviewer Update
28 Jul 2022, 20:15Lies!!!! You've been telling me this for 2 days now!!!! And nobody gets back to me. Just today someone told me that a consultant will get back to me before the end of day.
We are sitting on 8.15pm and still nothing.
We are sitting on 8.15pm and still nothing.
mS
megan S's update28 Jul 2022, 20:15
Reviewer Update
Lies!!!! You've been telling me this for 2 days now!!!! And nobody gets back to me. Just today someone told me that a consultant will get back to me before the end of day.
We are sitting on 8.15pm and still nothing.
We are sitting on 8.15pm and still nothing.
Auto & General's replyOfficial
28 Jul 2022, 20:25Good evening Mrs Steyl, a formal complaint has been logged for you to be contacted.
Auto & General's reply28 Jul 2022, 20:25
Official
Good evening Mrs Steyl, a formal complaint has been logged for you to be contacted.