1 reviews | Active since Mar 2024
PATHETIC SERVICE
27 January we had floods at home, I am covered with you, but its unfortunate that on my claiming stage, I received pathetic service, till today my claim is not finalised Received communication that everything has been finalised, but everytime they call, sorry Miss Ndlovu we are on it All sure took the staff at home and we are struggling with everything and I keep on having to pay for assistance cause nothing is happening To a point I needed to go to the Dr to reduce the stress that Iam currently encountering Curt Davis is my claims processor, he sent me the quote of my replacement goods, from there he said I was underinsured 2 days after, but they will listen to the call , Friday he sent me 2 calls that was when I was taking vehicle cover, such incompetency's, Regret even referring the people that took the cover after allsure came to take their staff at home
I Am having to pay for literally everything, My daughter and I are sleeping on a slouchy bed we are waiting on Auto and general to assist us, I pay for laundry and everything, my work is falling behind the furniture is smelling
Even worse Im receiving an annual review on the 1st of April
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
