1 reviews | Active since Jan 2020
Pathetic, horrible service ever
I am disappointed beyond imagination with auto and general.its true when they say "before you can take up insurance you must first check their reviews and to see the real true colors of the company you must submit a claim. They are always unavailable and don't return calls ,I have to beg for service just communication. They avoid speaking to customers at all cost to hide their incompetence.if I knew what I know now I would have chosen a different insurer . The staff is rude to the core ,no willingness to assist. How can one be suddenly unavailable when you return their calls in less than a minute of missing their calls,this is clear indication that they bank on client to not pick up so they can use it as an excuse for their incompetence.i want nothing to do with them I will tell family and friends to cancel their policies will tell my family to cancel the commercial insurance they have with auto and general . Curt Davids , Samantha (manager) , Curt Malan and so called loss adjuster who has not made contact with me until now.
We are disappointed to hear this.
We have escalated your matter to the relevant department and our team will be in contact you with.
Kind Regards,
The Auto & General Team
We are disappointed to hear this.
We have escalated your matter to the relevant department and our team will be in contact you with.
Kind Regards,
The Auto & General Team
