JG
Jeremy G
1 reviews | Active since Jul 2019
21 Jul 2019, 08:59
Pathetic customer service
Auto and General chose a repairer of their choice to work in my car. After taking 30 to fix a door and fender my vehicle is still not complete and the repairs done are absolutely pathetic. A guy working from his backyard would do a better job. My main issue is that this was brought to your attention with pictures around the 13th and after 3 emails i still have not gotten a reply. Your service is just as bad as the panelshops yoi recommend.
Helpful (0)
Replies (5)0
Replies (5)
Auto & General's replyOfficial
21 Jul 2019, 14:49We acknowledge receipt of your complaint and will be in contact with you during office hours.
Kind Regards.
The Auto & General Team.
Kind Regards.
The Auto & General Team.
Auto & General's reply21 Jul 2019, 14:49
Official
We acknowledge receipt of your complaint and will be in contact with you during office hours.
Kind Regards.
The Auto & General Team.
Kind Regards.
The Auto & General Team.
Auto & General's replyOfficial
22 Jul 2019, 10:30Update:
We have attempted to contact you on the number provided, without success and a message was left on your voicemail.
We will appreciate it if you can contact us back to discuss your concerns.
Kind Regards,
The Auto & General Team.
We have attempted to contact you on the number provided, without success and a message was left on your voicemail.
We will appreciate it if you can contact us back to discuss your concerns.
Kind Regards,
The Auto & General Team.
Auto & General's reply22 Jul 2019, 10:30
Official
Update:
We have attempted to contact you on the number provided, without success and a message was left on your voicemail.
We will appreciate it if you can contact us back to discuss your concerns.
Kind Regards,
The Auto & General Team.
We have attempted to contact you on the number provided, without success and a message was left on your voicemail.
We will appreciate it if you can contact us back to discuss your concerns.
Kind Regards,
The Auto & General Team.
JG
Jeremy G's updateReviewer Update
22 Jul 2019, 17:48Yes saw the 1 miscall. Hope it didn't cause your'll too much inconvenience seeing as i have been trying fo 2 weeks
JG
Jeremy G's update22 Jul 2019, 17:48
Reviewer Update
Yes saw the 1 miscall. Hope it didn't cause your'll too much inconvenience seeing as i have been trying fo 2 weeks
JG
Jeremy G's updateReviewer Update
06 Aug 2019, 14:19It is now the 6th of August nearly a month has passed and asryour client yiu still continue doing nothing about my issue. The lady you got to call me did so twice telling me what i already knew.
Am i not the 1 paying you or is Automagic paying you?
Your service is still as pathetic as it was almost a month ago.
Am i not the 1 paying you or is Automagic paying you?
Your service is still as pathetic as it was almost a month ago.
JG
Jeremy G's update06 Aug 2019, 14:19
Reviewer Update
It is now the 6th of August nearly a month has passed and asryour client yiu still continue doing nothing about my issue. The lady you got to call me did so twice telling me what i already knew.
Am i not the 1 paying you or is Automagic paying you?
Your service is still as pathetic as it was almost a month ago.
Am i not the 1 paying you or is Automagic paying you?
Your service is still as pathetic as it was almost a month ago.
JG
Jeremy G's updateReviewer Update
15 Aug 2019, 16:23Are you guys this useless? Does the repairer pay you or do i? It is now the 15th and still my car is not repaired.
Your service is pathetic but i guess thats the reason you recommend Automagic as they are just as useless.
As my insurer you have done **** to help me.
Your service is pathetic but i guess thats the reason you recommend Automagic as they are just as useless.
As my insurer you have done **** to help me.
JG
Jeremy G's update15 Aug 2019, 16:23
Reviewer Update
Are you guys this useless? Does the repairer pay you or do i? It is now the 15th and still my car is not repaired.
Your service is pathetic but i guess thats the reason you recommend Automagic as they are just as useless.
As my insurer you have done **** to help me.
Your service is pathetic but i guess thats the reason you recommend Automagic as they are just as useless.
As my insurer you have done **** to help me.