1 reviews | Active since Sept 2017
Pathetic and only getting worse
They have now changed their policies on how they quote you on your insurance on a vehicle. You now have to already have the vehicle that you want a quote for before they quote you.... really
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist who contacted you, we will investigate the call that you are referring to and address the matter on an internal basis. We apologise for the unnecessary frustration this has caused.
We have arranged that your are contacted in order to assist with a quote. Thank you for your kind understanding.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist who contacted you, we will investigate the call that you are referring to and address the matter on an internal basis. We apologise for the unnecessary frustration this has caused.
We have arranged that your are contacted in order to assist with a quote. Thank you for your kind understanding.
Kind Regards,
The Auto & General Team.
Update:
We are pleased that this matter has been resolved to your satisfaction.
We are wishing you happy holidays.
Kind Regards,
The Auto & General Team.
Update:
We are pleased that this matter has been resolved to your satisfaction.
We are wishing you happy holidays.
Kind Regards,
The Auto & General Team.
Update:
We are pleased that this matter has been resolved to your satisfaction.
We are wishing you happy holidays.
Kind Regards,
The Auto & General Team.
Update:
We are pleased that this matter has been resolved to your satisfaction.
We are wishing you happy holidays.
Kind Regards,
The Auto & General Team.