Pathetic.
<p>The story and mess that is my claim is far to long to put here. All I will say is that the administration is a nightmare and the resolution is a joke. I shall never insurance with this company and never recommend it to anyone. </p>
We are so sorry to learn about your frustration regarding the process.
We have requested that you are contacted by our Legal department who will supply you with feedback during the course of the day.
Regards,
The Auto & General Team.
We are so sorry to learn about your frustration regarding the process.
We have requested that you are contacted by our Legal department who will supply you with feedback during the course of the day.
Regards,
The Auto & General Team.
Update:
Our legal department made an offer to you which you have not accepted, ad noted your correspondence to our legal department.
Feedback herein will be supp**** to you by our legal department.
Regards,
The Auto & General Team.
Update:
Our legal department made an offer to you which you have not accepted, ad noted your correspondence to our legal department.
Feedback herein will be supp**** to you by our legal department.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without success and there was no room to leave a voice message.
The policy that you are referring to a value added policy that is a different policy that the main policy. This is the reason why the Value Added policy was not cancelled when the main policy was cancelled. Having said that, we confirm that the value added policy has since been cancelled and the refund has been processed.
We have also communicated the above to you via email.
Please accept our humble apologies for the inconvenience caused and invite you to contact our Customer Relation Specialist should you require further assistance herein.
Best regards,
The Auto & General Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without success and there was no room to leave a voice message.
The policy that you are referring to a value added policy that is a different policy that the main policy. This is the reason why the Value Added policy was not cancelled when the main policy was cancelled. Having said that, we confirm that the value added policy has since been cancelled and the refund has been processed.
We have also communicated the above to you via email.
Please accept our humble apologies for the inconvenience caused and invite you to contact our Customer Relation Specialist should you require further assistance herein.
Best regards,
The Auto & General Team
Update:
We apologise for the above mentioned comments, it was posted in error. Please ignore the comments.
Regards,
The Auto & General Team.
Update:
We apologise for the above mentioned comments, it was posted in error. Please ignore the comments.
Regards,
The Auto & General Team.