Pathatic service

<p>Good day</p> <p>As an Auto & General client, i have recieved the most horrific treatment from the institution together with the panel beater company Renew - IT Green stone.</p> <p>I was invloved in an accident 6 months ago. I requested my insurance to take care of my repairs. After the repairs was done, my car had sounds coming from the back and my central locking was damaged of which it was working perfectly before the accident. I requested if they can tow my vehicle to either Brynston or Randburg Re - New It as they both on Auto & General's pannel. They then took my vehicle to Green Stone Re - New It, when i speciafically informed the assessor Phepsisi Manewa that i am not fami**** with the area. I constantly had to take off work to go to Green Stone Re New-It, as my request was not considred. </p> <p>my vehicle has gone back to Renew -it Green stone 3 times since repairs took place. My vehicle is currently still not repaired.</p> <p> </p> <p>Phepsisi Manewa (autuo and general assessor) was on leave and his stand in was Julius Rabotsho, which i explained the problem to, and he could follow up with all the notes on their systems.</p> <p> </p> <p>Somehow Julius Rabotsho got in contact with Gary Alan (Renew-It Greenstone-) the assessor and Gary both came to a conclusion that they done me a "FAVOUR" being a client who never missed a premuim, paid my execss of R5000 when requetsed, I still didnt get the service as promised. I was very calm and I completely cooperatred with whatever Green Stone Re - New It needed and requested, suddenly my repairs became a "CAHRITY" matter.</p> <p> </p> <p>I have all the correspondence with both parties and up to date, no1 as contatced me since our last communication where i specifically informed them there is a hughe difference between a lock and a sensor. which is my central locking. </p> <p> </p> <p>I am disgusted at Auto &General and with Re - New IT Greenstone for the disgusting service they gave me.</p>