TM
Trevor M

1 reviews | Active since Aug 2021

02 Dec 2024, 15:56

**** parts and Repairs that Take Months

Horrible service from Bakithi the Team Leader Service Desk. Auto & General never check up on clients but this guy takes it to another level. My car has been with the panel beater for 2 months and the only problem is the front door. They keep sourcing **** parts that don’t fit properly with the car. My car is being repaired I’m Richards bay (KZN) and they source **** parts in Limpompo and Port Elizabeth for a supplier named Rickart. This is just disgusting from the whole Telesure group. Why don’t they sure in Durban or Richards bay. Why do we have to wait for 4 weeks for a door to come only to find out that it’s incorrect. Do not join this insurance group please. Auto and General, Budget etc. You will be asking for trouble

0
Replies (1)
Auto & General
Auto & General's reply02 Dec 2024, 16:02
Official
Hi Trevor

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department 
Kind regards,

The Auto & General Team