Outstanding service

Professional and friendly support and service. One aspect however that I would like to mention is the depreciation of vehicles. In my mind Auto and General should automatically calculate the reduced (depreciated) value of vehicles each year when policy premiums are revisited. If not, clients will continue to ensure their vehicles at inflated values. The implication is obvious: - A&G receive an elevated premium but will not pay out the true value of a vehicle that is over ensured. If you could fix this, I will regard this as good client service. Why is the onus on me to phone and remind A&G to devaluate my vehicles each year?