Ongoing Privacy Breach – Urgent Action Required

Dear Auto & General

I have been receiving emails from your company for over a year now that contain another person’s policy number and personal information — none of which has anything to do with me.

Despite making numerous calls and formal complaints requesting that my email address be removed from your system, I am still receiving these emails on a monthly basis. This clearly demonstrates a serious lack of action and concern for data protection on your part.

It is both unacceptable and deeply concerning that you are unable — or unwilling — to remove an incorrect email address from your system. This raises serious questions about how securely you handle personal information, not only for me but for your actual customers, whose sensitive details are being shared inappropriately.

This is a clear violation of data protection laws and I am prepared to escalate this to the relevant data protection authorities if this issue is not resolved immediately.

Please consider this a final request to:

Remove my email address from your system.

Confirm in writing that this has been done.

Explain how this ongoing breach was allowed to continue for so long.

I expect a response within 5 business days.