zZ
zukiejacob Z

1 reviews | Active since Jul 2017

23 May 2018, 09:51

One of your best call center consultants ever

I would like to applaud and thank the extremely wonderful service I received from one of your Emergency Services call center employee, her name was Lebogang and she was very supportive and diligent when it came to getting my vehicle towed when I had an accident and was in a remote village with very few towing companies willing to travel to this area. She constantly phoned me and checked up and updated me, she was just awesome. Case number was C00ELCZ, but eventually another case number was logged. My sincerest gratitude to her and Auto & General, but especially Lebogang (hope I spelled your name correctly). From Ms Z Jacob who was stuck in Ndwayana Location, Peddie.

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Replies (1)
Auto & General
Auto & General's reply23 May 2018, 11:12
Official

This is such great feedback, thank you for sharing your experience with us in this forum.

It will be our pleasure to share your feedback with our Assist provider, who will give Lebogang the credit she deserves.

Enjoy the rest of your day.

Kind Regards,
The Auto & General Team.