1 reviews | Active since Dec 2015
One choice of car hire and you Say Good and proper what a joke.
I was sold a car hire service and was not told first hand I was paying an entry level car hire for only a KWID. I have nothing against the car but looking at the car I drive I should have got 1.2 or 1.4 vehicle I find it very difficult to travel with this car and you can not even over take using this car. A kwid is for in town driving like the Qute. You can not sell me a car hire with one option how unfair is that and now everytime I drive this thing I actually indanger my life no this not acceptable. I have addressed this with the agent attending to my claim. I would like someone to explain to me why Auto & General has one option on entry level car hire, Why customer are not advised in advance what car(s) will they choose from. This very unfair and please make contact to resolve this because I would never pay for a KWID in any way or form. please call me on *** One choice of car hire and you Say Good and proper what a joke.
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
