NOT SATISFIED WITH YOUR CLAIMS DEPARTMENT AT ALL.!!!!! r

NOT SATISFIED WITH YOUR CLAIMS DEPARTMENT AT ALL.!!!!!

Please, can you let me know what is going on with my claim submitted on the 26th of January 2016? The access fee of R3000 has still not been paid back and I have had no feedback regarding my claim.

Every time I call I am being told hat they first need to review my claim before they can give me feedback but yet I don’t get any response or an phone calls to advise what is going on or if they are even working on my claim - This is unacceptable!!!

I honestly feel that I am not being treated like a loyal customer and I will take my business somewhere else if someone does not give me feedback today. I have been contacted by several insurance companies with much better rates.

I look forward to your soonest response. You can contact me on my number as provided.

Lynne Louw