PT
Petrus T
1 reviews | Active since Mar 2013
05 Aug 2015, 11:37
not returning messages
I have been receiving calls from Auto and General saying that I was involved in an accident, which I was not, with one of your clients.<br> <br> I have received three calls already and on all three I told them that I do not own a car as described. I am already in the process of opening a ***** case.<br> <br> Since the last call, I have had a few missed calls and on the last one - try to contact Phumzela and left a message - which was not returned. The nr is *** and when try to call it - it says the number does not exist.<br> <br> Can you please get Phumzela to call me, so that they can please remove my nr from this case.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Auto & General's replyOfficial
05 Aug 2015, 12:16Hello Mic141,
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the relevant department for urgent assistance.
We acknowledge the frustration and extend our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the relevant department for urgent assistance.
We acknowledge the frustration and extend our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply05 Aug 2015, 12:16
Official
Hello Mic141,
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the relevant department for urgent assistance.
We acknowledge the frustration and extend our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the relevant department for urgent assistance.
We acknowledge the frustration and extend our apologies for the inconvenience caused.
Kind Regards,
The Auto & General Team
