JM
Jennifer M

1 reviews | Active since Sept 2014

19 Dec 2023, 10:23

Not Recommended

I would not advice anyone to sign up with this company, claiming is a process they end up paying you less than what you actually covered. There was house break in and they stole sound system, Tv, Phone and sneakers. The said they can't pay for the Tv they stole because i don't have proof of purchase. I mean i bought the tv 6 years back, so they opted for an entry 32'tv and i was using a 70". I couldn't block my phone because it didn't have network that what the Cell C consultant told me, so they refused to pay for it. There was a footage showing the guy breaking the window and getting out with the tv but still they actually made me feel like i ****** myself.

0
Replies (4)
Auto & General
Auto & General's reply19 Dec 2023, 10:41
Official
Good day Jennifer, 

We are sorry for the service you have received and will get the relevant department to contact you.

Regards, 
The Auto & General Team
Auto & General
Auto & General's reply19 Dec 2023, 11:13
Official
Good day Jennifer,

Please can you provide us with the policy number or claim number of the claim which you are referring to as we cannot pick up any claim with your email address or cellphone number.

Regards,
The Auto & General Team
JM
Jennifer M's update19 Dec 2023, 11:35
Reviewer Update
It was my spouse who did the ***-1. Florence was assisting him.
Auto & General
Auto & General's reply19 Dec 2023, 11:46
Official
Thank you Jennifer, we will get the relevant team to assist you.