1 reviews | Active since Mar 2015
not receiving the email with documents for confirmation
<p>I requested a qoute online for a car insurance , then I received a call on friday then i told him to call me at 4 pm but he did not call. On Saturday morning the consultant called then he did the qoute and I was happy with it , and he said he will email me the documents confirming the qoute and every thing that he told me but I never recieved anything . Here is the number he called me from ********** 999</p>
We acknowledge receipt of your complaint and would like to apologise about the frustration you are experiencing.
As discussed with one of our Customer Relation Specialists, we have arranged that you are contacted by our sales team, who will confirm the inspection station that you can use as well as the policy schedule to be emailed to you.
We again want to express our sincere apologies for the unnecessary frustration and inconvenience caused.
Kind regards,
The Auto & General Team.
We acknowledge receipt of your complaint and would like to apologise about the frustration you are experiencing.
As discussed with one of our Customer Relation Specialists, we have arranged that you are contacted by our sales team, who will confirm the inspection station that you can use as well as the policy schedule to be emailed to you.
We again want to express our sincere apologies for the unnecessary frustration and inconvenience caused.
Kind regards,
The Auto & General Team.
Thank you very much :) I have recieved the documents
Thank you very much :) I have recieved the documents
Thank you for your positive feedback, and you are most welcome.
Enjoy the rest of your day.
Kind regards,
The Auto & General Team.
Thank you for your positive feedback, and you are most welcome.
Enjoy the rest of your day.
Kind regards,
The Auto & General Team.