1 reviews | Active since Apr 2017
Not giving you the option to choose your own service provider
The day I signed up for a new policy I discused with the employee handling the call that if or when I need to claim I want to use a my own service provider. Now when claiming I was told that I need to use one of their elected service providers which is extremely more expensive and a inconvenience.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without success and we have left a message on your voice mail.
We will appreciate it if you will be in contact with us in order to finalise your complaint.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you, without success and we have left a message on your voice mail.
We will appreciate it if you will be in contact with us in order to finalise your complaint.
Kind Regards,
The Auto & General Team.
Update:
We confirm that our Customer Relation Specialists has been in contact with you, the policy is with the value added department, who are in dealings with you. You are welcome to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Update:
We confirm that our Customer Relation Specialists has been in contact with you, the policy is with the value added department, who are in dealings with you. You are welcome to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
