MCi
Mr. Christianson info

1 reviews | Active since Mar 2023

03 Mar 2023, 09:41

not for those who use modern modes of communication

Auto and General have a call-center. That's it. No email support. Their website and app have a call back feature, where you can request a call-back. However that never seems to work. I've not managed to get one successful callback in my time with them. Once through, the staff are helpful. I have no complaints about them, but it's 2023.

0
Replies (1)
Auto & General
Auto & General's reply03 Mar 2023, 09:49
Official
Hi  Mr. Christianson,

We do apologise for the service experience. We will share your feedback with our management team.

However, we note that you have been assisted by our service team.

Apologies again.

Kind Regards,
The Auto & General Team