Not coming to the party for third party claims.

Item: Auto & General
Rating: 2
Author: Nabeel O

A third party is claiming from my insurance for an accident which happened at the end of October. To this day this still is not resolved and to make it worse apparently they only want to pay 60% of damages on an amount that is ludicrous and does not even cover the parts required. The third party has furnished them with quotations from approved repair workshops for VW yet they use the excuse that the third parties car is out of warrantee. That shouldnt be the case!!!! utterly appauled by the service!

Helpful (0)

Replies (3)

Auto & General's replyOfficial

02 Dec 2019, 11:41

Hi Nabeel,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team

Auto & General's reply02 Dec 2019, 11:41

Official

Hi Nabeel,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team

Auto & General's replyOfficial

12 Dec 2019, 09:17

We can confirm that the settlement offer was reviewed and found to be correct. The third party has since accepted the offer and the matter was duly settled.

Regards,

The Auto & General team

Auto & General's reply12 Dec 2019, 09:17

Official

We can confirm that the settlement offer was reviewed and found to be correct. The third party has since accepted the offer and the matter was duly settled.

Regards,

The Auto & General team

Nabeel O's updateReviewer Update

17 Dec 2019, 12:41

Thank you for the response. I have been in contact with your department and the matter has been resolved swiftly.

Nabeel O's update17 Dec 2019, 12:41

Reviewer Update

Thank you for the response. I have been in contact with your department and the matter has been resolved swiftly.