JP
JANINE P

1 reviews | Active since Nov 2012

09 Jul 2024, 17:06

Non service from Auto & General

Shocking service / non service from Auto and general insurance company. I have requested a "call me back" 3 times since 8 July 2024 and called them and asked them to call me back, but I am still awaiting a call. This is rediculous.

0
Replies (4)
Auto & General
Auto & General's reply09 Jul 2024, 17:08
Official
Hi Janine,

We are disappointed to hear this. 

We will arrange for a consultant to contact you tomorrow during working hours.
 
Kind Regards,
The Auto & General Team 
JP
JANINE P's update10 Jul 2024, 13:54
Reviewer Update
As expected still no call. What's the use of the "call me back" option if the people at A&G are so useless and unable to do there job. If don't get a call back with in 30mins, I will take my busy to a company that can give a service
JP
JANINE P's update10 Jul 2024, 14:02
Reviewer Update
Now I hope
JP
JANINE P's update10 Jul 2024, 17:28
Reviewer Update
It's absolutely shocking, 3 days of trying the "call me back", and calling and asking for someone to call me back, and still now one has called. This is PATHETIC