Nokuphiwa, the outstanding call centre agent who I was fortunate to obtain on the line is highly knowledgeable, extremely friendly and patient

Nokuphiwa, the outstanding call centre agent who I was fortunate to obtain on the line is highly knowledgeable, extremely friendly and patient. I called in to review my annual policy increase. She bore with me for nearly 90 minutes with endurance for which I'm very grateful for. She rates an 11/10.