1 reviews | Active since Oct 2016

08 Jan 2024, 22:30

No service from Auto and General

What poor service. First they debit me double and dont pay back the money for my scratch and dent policy then I ask for the list of approved panelbeaters NUMEROUS TIMES ON EMAIL AND TELEPHONICALLY BEING KEPT ON HOLD FOR ALMOST TEN MINUTES AND NOTHING!!! STAY AWAY PEOPLE. I cancelled my comprehensive insurance then they said they will give me a better premium, why not from the start when I signed up with them. They are quick enough to take your money but when you need service from them its up to ****!!!

0
Replies (2)
Auto & General
Auto & General's reply09 Jan 2024, 07:29
Official
Hi  Chaan,

We acknowledge receipt of your complaint.

We will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team
's update09 Jan 2024, 15:36
Reviewer Update
Its almost COB on a NEW day after Auto and General said they will phone me, that was 08h26 its now 15h35 AND GUESS WHAT NO ONE GAS PHONED ME. **** SERVICE