WM
Walter M
1 reviews | Active since Aug 2015
31 Aug 2015, 12:54
No response for my refund - reference ***
Guys<br> <br> I'm still waiting for my refund in respect of the 3 months from 2 May 2015 of R279.07 X 3 = R837.21.<br> <br> I never agreed to the insurance policy but you guys went ahead to debit my Standard bank account with descriptions of \INSURANCE PREMIUM ISS/A&
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Auto & General's replyOfficial
31 Aug 2015, 16:31Hello waltermogane,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, however a more suitable time was requested.
We acknowledge the frustration and apologise for the inconvenience caused.
We assure you that the lack of feedback will be investigated.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, however a more suitable time was requested.
We acknowledge the frustration and apologise for the inconvenience caused.
We assure you that the lack of feedback will be investigated.
Kind Regards,
The Auto & General Team
Auto & General's reply31 Aug 2015, 16:31
Official
Hello waltermogane,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, however a more suitable time was requested.
We acknowledge the frustration and apologise for the inconvenience caused.
We assure you that the lack of feedback will be investigated.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, however a more suitable time was requested.
We acknowledge the frustration and apologise for the inconvenience caused.
We assure you that the lack of feedback will be investigated.
Kind Regards,
The Auto & General Team