1 reviews | Active since Jul 2010
No Repsponse - Training Consultant Useless
Hi,<br> <br> I was involved in a Smash & Grab on Thursday morning (07/05/2015), on my way to work, in<br> Bedfordview. All my valuables were taken. Is there any possibility I can<br> claim for my handbag, cellphone and wedding ring. Please advise. I am<br> waiting for the reference from Vodacom for the Blacklisting of my phone, in<br> order for me to go and open a case.<br> <br> Case Number: OB 718/05/2015<br> Policy Number: ***<br> <br> I have called your call centre and the lady had no idea what she was talking about. I then referred back to my policy and I am covered. I have sent an email and still no response.<br> <br> Can someone please get hold of me via email, seeing as I do not have a cellphone any longer.<br> <br>
We have noted your concerns.
We are so sorry to hear about your incident! We have arranged with our claims department to liaise with you via email in order to explain the way going forward.
Please expect an email from us soon.
Since we are a paperless company we will have to contact you telephonic-ally to have a claim registered, but we also understand your predicament and will explain the process to you via email.
Regards,
The Auto & General Team.
We have noted your concerns.
We are so sorry to hear about your incident! We have arranged with our claims department to liaise with you via email in order to explain the way going forward.
Please expect an email from us soon.
Since we are a paperless company we will have to contact you telephonic-ally to have a claim registered, but we also understand your predicament and will explain the process to you via email.
Regards,
The Auto & General Team.