MW
Michelle W

1 reviews | Active since Oct 2015

21 Dec 2016, 23:25

No replying of emails to cancel policies I no longer need

<p>I have left SA and contacted Auto and General to cancel all policies. 6 Emails later and all I get is automated responses. No assistance from Auto and General. </p> <p> </p> <p>The broker I used from KIB also is no help.</p> <p> </p> <p>I have to close my bank accounts which I cannot do either as I am still waiting for them to cancel my debit orders.</p> <p> </p> <p>Please assist ASAP</p> <p> </p>

0
Replies (2)
Auto & General
Auto & General's reply22 Dec 2016, 05:37
Official

Thank you for your feedback.

We will be in contact with you to assist.

Regards,

The Auto&General Team

Auto & General
Auto & General's reply22 Dec 2016, 08:54
Official

We can confirm that the policy is cancelled, a confirmation letter was e-mailed to the e-mail address provided on this forum.

We apologise for the inconvenience that was caused.

Regards,

The Auto & General Team