1 reviews | Active since Jun 2013
No replies to E-Mails
I have been with Autogen through the ATKV for a year now, and never had any problems up to now. I have sent various mails to them to give me a quote as I want to put another vehicle on my insurance. To this day nobody even took the time to answer me. Today I have phoned, and I was transferred from one person to another. After 10 minutes I hung up as I was phoning from abroad. That is really bad service. Policy number ATKV Polis ********** 40 PC Harmse
We acknowledge receipt of your complaint.
We are really sorry to hear about your frustration. We will direct message our Customer Relation Specialists contact details to you and ask if it will be possible to forwards the information in order for us to assist you.
We will also look into any service failures and address it on an internal basis.
Kind Regards,
The Auto & General Team.
Best regards,
We acknowledge receipt of your complaint.
We are really sorry to hear about your frustration. We will direct message our Customer Relation Specialists contact details to you and ask if it will be possible to forwards the information in order for us to assist you.
We will also look into any service failures and address it on an internal basis.
Kind Regards,
The Auto & General Team.
Best regards,
Dear Petrus,
As confirmed above, you are welcome to forward your details to me. I will investigate any/all service failures to understand why assistance was offered to you, please accept our humble apologies.
Kind Regards,
Dorothy Smit
***
Best regards,
Dear Petrus,
As confirmed above, you are welcome to forward your details to me. I will investigate any/all service failures to understand why assistance was offered to you, please accept our humble apologies.
Kind Regards,
Dorothy Smit
***
Best regards,
Good morning Petrus,
Trust you are well.
Kindly assist us with your policy number in order for us to assist you.
Looking forward to hear from you.
Kind Regards,
Dorothy Smit.
***
Best regards,
Good morning Petrus,
Trust you are well.
Kindly assist us with your policy number in order for us to assist you.
Looking forward to hear from you.
Kind Regards,
Dorothy Smit.
***
Best regards,
Dear Petrus,
We have managed to trace your policy, our customer care department also emailed you to obtain more information. We will appreciate your response in order to conclude the matter.
Please feel free to contact me (email) if you require further assistance from me.
Kind Regards,
Dorothy Smit
Best regards,
Dear Petrus,
We have managed to trace your policy, our customer care department also emailed you to obtain more information. We will appreciate your response in order to conclude the matter.
Please feel free to contact me (email) if you require further assistance from me.
Kind Regards,
Dorothy Smit
Best regards,