GR
Gennaveve R
1 reviews | Active since Jun 2014
09 Apr 2016, 19:36
No one has contacted me
My car was in an accident on Friday 8th of April and after numerous calls i have not heard anything about a rental, which is part of the premium, i phoned early the morning (when the accident happened) and have heard nothing. I need to get to work. Auto and general does not wait for their payment every month yet I have to wait for someone to phone me.
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Auto & General's replyOfficial
11 Apr 2016, 08:40Hello Veve1990,
We acknowledge receipt of your complaint.
We are so sorry to hear about this, please expect a call from our claims department this morning who will arrange car hire with you.
Once again, please expect our sincere apologies for the inconvenience this has caused.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about this, please expect a call from our claims department this morning who will arrange car hire with you.
Once again, please expect our sincere apologies for the inconvenience this has caused.
Regards,
The Auto & General Team.
Auto & General's reply11 Apr 2016, 08:40
Official
Hello Veve1990,
We acknowledge receipt of your complaint.
We are so sorry to hear about this, please expect a call from our claims department this morning who will arrange car hire with you.
Once again, please expect our sincere apologies for the inconvenience this has caused.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about this, please expect a call from our claims department this morning who will arrange car hire with you.
Once again, please expect our sincere apologies for the inconvenience this has caused.
Regards,
The Auto & General Team.