1 reviews | Active since Jun 2011
No loan vehicle
I was in accident in July 2017. Today is the 22nd of August and it's in for repairs for 3 weeks. This is a 3rd party claim where the auto and general client drove into me. Auto and General refuses to give me a loan car. I'm being inconvenienced for 3 weeks! I've sent mail to call centre agent Netshedzo and she doesn't reply. Mailed complaint departments no one replies. I'm at my wits end here. The service has been atrocious! They just don't care. I need a car for this 3 weeks.
We acknowledge receipt of your complaint.
Our Customer Relation Specialists will be in contact with you during office hours to discuss the matter.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
Our Customer Relation Specialists will be in contact with you during office hours to discuss the matter.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you, without any success and there is no option to leave a voice message.
We have requested that you are contacted by our legal department to discuss the matter in more detail, please expect a call from them during the course of this morning.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you, without any success and there is no option to leave a voice message.
We have requested that you are contacted by our legal department to discuss the matter in more detail, please expect a call from them during the course of this morning.
Kind Regards,
The Auto & General Team.