NM
Nontokozo M
1 reviews | Active since Jan 2015
28 Feb 2016, 15:44
No feedback on insurance claim
My car was in an accident in August last year. The insurance rejected the claim on whatever grounds they had specified which I was not happy with hence I forwarded the claim to their claims dispute department. I submitted everything that was requested and still to this day i do not get any feedback when I email the individual responsible. This has to be one of worst cases of unprofessionalism I have encountered...I am really really disappointed.
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Auto & General's replyOfficial
29 Feb 2016, 08:48Hello NTOKO2205,
We acknowledge receipt of your complaint.
We have noted that the matter is indeed being dealt with by our Internal Dispute Resolution team who is currently reviewing the claim. We have however requested that you are contacted by Tebogo before close of business today to discuss way going forward.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We have noted that the matter is indeed being dealt with by our Internal Dispute Resolution team who is currently reviewing the claim. We have however requested that you are contacted by Tebogo before close of business today to discuss way going forward.
Regards,
The Auto & General Team.
Auto & General's reply29 Feb 2016, 08:48
Official
Hello NTOKO2205,
We acknowledge receipt of your complaint.
We have noted that the matter is indeed being dealt with by our Internal Dispute Resolution team who is currently reviewing the claim. We have however requested that you are contacted by Tebogo before close of business today to discuss way going forward.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We have noted that the matter is indeed being dealt with by our Internal Dispute Resolution team who is currently reviewing the claim. We have however requested that you are contacted by Tebogo before close of business today to discuss way going forward.
Regards,
The Auto & General Team.