DT
Dorcas T

1 reviews | Active since Jul 2011

24 Apr 2019, 08:20

No feedback on Claim for over 3 weeks

I have a pending claim with Auto and General it's been 3 weeks and i haven't gotten feedback on the claim.

0
Replies (2)
Auto & General
Auto & General's reply24 Apr 2019, 08:23
Official
We acknowledge receipt of your complaint. 

We will contact you shortly to discuss your concerns. 
Kind Regards, 
The Auto & General Team. 
Auto & General
Auto & General's reply24 Apr 2019, 08:57
Official
Update: 
As discussed, we do apologise for the inconvenience this has caused. We confirm that the outcome of the claim will be discussed with you before close of business today. We will also address the service failures on an internal basis. 

Kind regards, 
The Auto & General Team.