1 reviews | Active since Jun 2016

03 Jun 2016, 12:20

No feedback on claim

<p>Lets see if getting social media involved will get me some feedback.</p> <p> </p> <p>45 days!!</p> <p>One of YOUR clients drove into me 45 days ago! Providing you with all the documentation and case numbers and everything you asked for after 12 days I might add, 10 emails, 17 phonecalls, countless hours of waiting AND YET HERE I AM WITH AN UNROADWORTHY CAR AND NO INDICATION OF WHEN YOU WILL START DOING YOUR PART.</p> <p>useless, ************* insurance.</p> <p> </p> <p>how is 45 days acceptable?</p>

0
Replies (3)
Auto & General
Auto & General's reply03 Jun 2016, 12:37
Official

We acknowledge receipt of your complaint.

In order for us to assist you we will appreciate it if you can provide us with your policy number.

Hoping to hear from you soon.

Regards,
The Auto & General Team.

Auto & General
Auto & General's reply03 Jun 2016, 12:37
Official

We acknowledge receipt of your complaint.

In order for us to assist you we will appreciate it if you can provide us with your policy number.

Hoping to hear from you soon.

Regards,
The Auto & General Team.

Auto & General
Auto & General's reply07 Jun 2016, 12:51
Official

We have managed to trace the policy. We confirm that our legal department has been in contact with you and that arrangements were made to assess the damages to your vehicle.

Our legal team will provide you with final feedback herein.

Regards,
The Auto & General Team.