KS
Karen S
1 reviews | Active since Mar 2009
15 Apr 2020, 15:15
No Feedback from Emails
I have always handled my Nephew's affairs Mark Bromage ID *** who has been overseas for over a year and wants to sell his Audi. I have written several emails to Autogen to cancel but they keep taking off 916.94 plus R18 for Debit Order Fee which they did on 7th April 2020. Please will you reverse this Fee urgently as it comes off my account and I am a Pensioner. Mark who worked for Travel Agents closed their doors so he is without work.
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Auto & General's replyOfficial
16 Apr 2020, 09:26Hi Karen,
We acknowledge receipt of your complaint.
We have requested that you are contacted by the relevant team to assist you with your request.
Our humble apologies for any inconvenience this might have caused.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We have requested that you are contacted by the relevant team to assist you with your request.
Our humble apologies for any inconvenience this might have caused.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply16 Apr 2020, 09:26
Official
Hi Karen,
We acknowledge receipt of your complaint.
We have requested that you are contacted by the relevant team to assist you with your request.
Our humble apologies for any inconvenience this might have caused.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We have requested that you are contacted by the relevant team to assist you with your request.
Our humble apologies for any inconvenience this might have caused.
Kind Regards,
The Auto & General Team.
Best regards,