No Feedback from departments

Item: Auto & General
Rating: 1
Author: Sean van der Wath

I have been trying to cancel my policy for nearly to weeks now without a single response from either Auto and Generals claims or customer service departments.

I can therefor not complain about the service because there isn't any.

Helpful (0)

Replies (4)

Auto & General's replyOfficial

16 Jul 2018, 13:04

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,

The Auto & General Team.

Auto & General's reply16 Jul 2018, 13:04

Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,

The Auto & General Team.

Auto & General's replyOfficial

16 Jul 2018, 13:43

Update:

As discussed with our Customer Relation Specialist, we confirm that the policy has been cancelled as requested and wish you the best with your endeavours.

Kind Regards,
The Auto & General Team.

Auto & General's reply16 Jul 2018, 13:43

Official

Update:

As discussed with our Customer Relation Specialist, we confirm that the policy has been cancelled as requested and wish you the best with your endeavours.

Kind Regards,
The Auto & General Team.

SvdW

Sean van der Wath's updateReviewer Update

16 Jul 2018, 14:48

Thanks very much for the swift response. The problem has now been rectified very professionally by Dorthy Smit.

SvdW

Sean van der Wath's update16 Jul 2018, 14:48

Reviewer Update

Thanks very much for the swift response. The problem has now been rectified very professionally by Dorthy Smit.

Auto & General's replyOfficial

16 Jul 2018, 15:15

You are most welcome and we thank you for your positive feedback.

Kind Regards,
The Auto & General Team.

Auto & General's reply16 Jul 2018, 15:15

Official

You are most welcome and we thank you for your positive feedback.

Kind Regards,
The Auto & General Team.