NO FEEDBACK / COMMUNICATION

HORRIBLE SERVICE RECIVE Warranty policy Claim was submitted. No further communication I Daily call daily and have to hold for a very long time with no answer and when you get to speak to someone, they don’t give you an answer. My car is currently with the dealership. It has been stripped, and the dealer is awaiting your instructions for two weeks now. I have made daily calls seeking feedback, but my frustration only grows. The agent who further exacerbated my frustration. They informed me that even if I submit the required documents, my claim will be rejected. No one is giving me the detailed explanation of why my claim is heading for rejection. I have diligently maintained my policy payments and did not neglect my car’s maintenance. If my claim is rejected, who will cover the costs associated with the unauthorized stripping of my car? Additionally, my request for a car hire has gone unanswered. The agent told me that she cannot give me names of car hire I can go to any. But the ones they work would know how they pay. So other words I must pay the car and maybe that will be paid. HORRIFYING I AM CANCELLING MY WARRENTY, CAR INSURANCE, TYRE COVER WITH IMMIDIATE EFFECT