NL
Natalie L

1 reviews | Active since Jul 2011

05 Dec 2023, 08:36

No feedback

Dealing with Legal Department to recover my Excess payment made. No feedback whatsoever even when I ask for receipt of documents sent to A&G. Service from beginning to end of claiming has been impossible as I get sent from one Dept to another as I accepted the Insurance Policy through my Bank. To the extent that I have now moved insurances and am saving R 3000 pm and receiving more for my premium

0
Replies (1)
Auto & General
Auto & General's reply05 Dec 2023, 08:41
Official
Hi  Natalie,

We are disappointed to hear about your service experience.

We'll arrange for our team to contact you with feedback on your matter.

Kind Regards,
The Auto & General Team