AC
Alden C
1 reviews | Active since Oct 2022
25 Oct 2022, 12:55
No Cover Auto & General.
Afternoon.
Please be advised : -My sister is aboard and I drove her car and was in a motor vehicle accident. -The vehicle was insured to have car hire, however my sister is abroad & vehicle hire will not allow vehicle hire because she is aboard. -I can't believe that this is a first for Auto and General as it is supposed to be an Old Insurance company. -The vehicle hasn't been pick up or neither have I received any call from the "operation center" to collect the vehicle. -The continuous phoning & chasing after this company is else as a non-male, I urge the general public not to use this insurance company.
Kind regards. Alden.
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
25 Oct 2022, 12:58Hi Alden,
We acknowledge receipt of your complaint.
Our team will be in contact with the policy holder to discuss.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with the policy holder to discuss.
Kind Regards,
The Auto & General Team
Auto & General's reply25 Oct 2022, 12:58
Official
Hi Alden,
We acknowledge receipt of your complaint.
Our team will be in contact with the policy holder to discuss.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with the policy holder to discuss.
Kind Regards,
The Auto & General Team
AC
Alden C's updateReviewer Update
25 Oct 2022, 13:33Afternoon.
Thank you for the automated response. I have contacted the complaint line ***, who have advised amongst many things, that this will be a "difficult Claim".
Kind regards.
Alden.
Thank you for the automated response. I have contacted the complaint line ***, who have advised amongst many things, that this will be a "difficult Claim".
Kind regards.
Alden.
AC
Alden C's update25 Oct 2022, 13:33
Reviewer Update
Afternoon.
Thank you for the automated response. I have contacted the complaint line ***, who have advised amongst many things, that this will be a "difficult Claim".
Kind regards.
Alden.
Thank you for the automated response. I have contacted the complaint line ***, who have advised amongst many things, that this will be a "difficult Claim".
Kind regards.
Alden.