No Communication, please cancel my Policy

I'm very disappointed by your service, especially your lack of following up.<br> <br> On the 17th February I went onto the Hippo Insurance Quotes website and submitted my contact details, they phoned me shortly thereafter. I was given a number of quotes and Auto and General had the best deal so I was redirected to them.<br> <br> By that evening I accepted Auto and General's quote and I scheduled my cover to start on 1st April 2016. <br> <br> The following day I had another consultant phone me from Auto & General and they offered me scratch and dent cover which I accepted for an additional R100. I was promised an email with details of the amendment to my policy and that my online policy would be updated. Nothing happened.<br> <br> Since the 19th of February I have sent emails and gotten no feedback. I even clicked on the \Call me back\" option on the webpage. For some strange reason Dial Direct lands up calling me back??? Is there some sort of mixup on your webpage?<br> <br> I actually wanted to start my policy with you in March, but since you didn't bother to communicate over the past 11 days I've decided to stick with my previous insurer.<br> <br> Please cancel my policy."