No communcation from claim consultant

<p>My car has been sitting at the assessment centre for over 2 weeks and i keep getting sent from one consultant to the other. I have called over 10 times to find out what is going on and as a business client, this is poor service. I have sent through all information needed which I mebrr would have known was needed if I hadn't called last Wednesday. Apparently authorisation is waiting on a Ngqobile Mthethwa and then Sharnette Rodemeyer (however thats spelt). Case be ********** 02/3. Service from budget has been poor consistently and really considering moving insurances. You guys are slow, don't communicate at all with the client and unprofessional at times. I want to know when my business vehicle will be sent to the panelbeater, what the delay is and why no communcarion since the car was sent to the assessment centre 2 weeks ago. </p>