1 reviews | Active since Jan 2023
NO CLINTE SERVICE NO CLAIM
<p>I SUBMITTED A CLAIM TO AUTO AND GENERAL AS MY CAR NEEDS REPAIRS I WAS TOLD TO PAY R 7300 FIRST THEN THEY WILL HELP ME NO WHAT SO EVERY CLINT SERVICE AT ALL FROM they tell me i am only there 6mounths there so my car stays broken i will never ever tell my frends about auto general as they are no good</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists contacted you to discuss the applicable excess with you. It is unfortunate that your claim was within the first six months of you policy, hence the reason why an additional excess is applicable on top of your basic excess.
Our suggestion is that we re underwrite your policy and discuss different excess options with you. We have requested that you are contacted by our Customer Services department who will assist you with same.
Kind regards,
The Auto and General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists contacted you to discuss the applicable excess with you. It is unfortunate that your claim was within the first six months of you policy, hence the reason why an additional excess is applicable on top of your basic excess.
Our suggestion is that we re underwrite your policy and discuss different excess options with you. We have requested that you are contacted by our Customer Services department who will assist you with same.
Kind regards,
The Auto and General Team.