W
Wiseman
1 reviews | Active since Nov 2025
28 Apr 2026, 13:47
> My experience with Auto & General has been frustrating
> My experience with Auto & General has been frustrating. Despite being a loyal client for a year with no claims, my monthly premium was increased without prior notice or explanation. The increased cost left me no choice but to accept a higher excess to keep the policy affordable. I believe clients should be notified before changes are implemented.
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Auto & General's replyOfficial
28 Apr 2026, 13:51Hi Wiseman,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how unexpected premium changes can be concerning, especially as a loyal client with a good claims history. Your comments regarding prior notification and clear communication are important to us and will be shared with the relevant team.
Kind Regards,
The Auto & General Team
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how unexpected premium changes can be concerning, especially as a loyal client with a good claims history. Your comments regarding prior notification and clear communication are important to us and will be shared with the relevant team.
Kind Regards,
The Auto & General Team
Auto & General's reply28 Apr 2026, 13:51
Official
Hi Wiseman,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how unexpected premium changes can be concerning, especially as a loyal client with a good claims history. Your comments regarding prior notification and clear communication are important to us and will be shared with the relevant team.
Kind Regards,
The Auto & General Team
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how unexpected premium changes can be concerning, especially as a loyal client with a good claims history. Your comments regarding prior notification and clear communication are important to us and will be shared with the relevant team.
Kind Regards,
The Auto & General Team