HNH
Humphrey Nkhata Humphrey.nkhata

1 reviews | Active since Feb 2025

20 Feb 2025, 19:54

My experience right from the day the accident happened was plain sailing

My experience right from the day the accident happened was plain sailing. Auto and General received a notification of the accident via the impact sensor via my tracking device and immediately a consultant called me to find out if I was ok. Thereafter, a tow truck from First Help arrived within minutes of the accident and when I found that First Help was contracted to work with Auto and General, I was even more relieved. I registered the accident with the consultant telephonically and with in 48 hours, reported the accident to the police station. The consultant I spoke to quickly arranged for car hire which I collected the same day. This experience was so flawless to the extent that I did not even feel as though I had been in an accident. The claims handler Renel was absolutely fantastic- always keeping me informed on progress of my claim. It’s so amazing to know that when

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Replies (1)
Auto & General
Auto & General's reply20 Feb 2025, 21:08
Official
Good day Humphrey Nkhata,

Thank you for taking the time to rate your experience 

We appreciate it very much.

Have a lovely day further! 

Kind regards, 
The Auto & General Team