1 reviews | Active since Feb 2025
My experience right from the day the accident happened was plain sailing
My experience right from the day the accident happened was plain sailing. Auto and General received a notification of the accident via the impact sensor via my tracking device and immediately a consultant called me to find out if I was ok. Thereafter, a tow truck from First Help arrived within minutes of the accident and when I found that First Help was contracted to work with Auto and General, I was even more relieved. I registered the accident with the consultant telephonically and with in 48 hours, reported the accident to the police station. The consultant I spoke to quickly arranged for car hire which I collected the same day. This experience was so flawless to the extent that I did not even feel as though I had been in an accident. The claims handler Renel was absolutely fantastic- always keeping me informed on progress of my claim. It’s so amazing to know that when
The Auto & General Team
The Auto & General Team
